Migadu review
We read the pricing page with its four tiers and its daily limits, and bought no plan.
- BySalwa Al-Otaibi · edited by Nora Al-Mutairi
- Read on
- Score4.4 / 10
We read the pricing page on Migadu’s own site, on .
One decision explains everything at Migadu: Migadu sells the account rather than the mailbox: unlimited addresses and unlimited domains on one subscription, with the price steady however large the team grows Your bill does not grow when your team does, which is the opposite of what fourteen services on this page do.
The trade is written down too: Migadu sets its limit on messages in and out per day rather than on the number of users, and prints both figures for every tier There is no Arabic anywhere, no published support hours, and one contact channel.
How this review was built
We bought no plan. Mail delivery speed and uptime are out of the score for that reason. The score rests on four criteria readable on the company’s own pages: price and billing, Arabic and the mail interface, what the mailbox gives you, and support availability.
We read all four tiers: their monthly and yearly prices, their daily limits in and out, their storage, what they say about support, and the questions block.
The price is worked out for a team of five mailboxes. That arithmetic is what does Migadu justice: in a "from X per user" column it looks expensive, and against a real team it looks like what it is.
There is no buyer-reports chapter here. We opened no reports this round.
Buying and price
6.2
Basis: the company’s own pages · weight 25%
The price is {entry} a month billed yearly for the whole account, not per mailbox. Five mailboxes cost what one costs, and so do fifty.
Migadu sells the account rather than the mailbox: unlimited addresses and unlimited domains on one subscription, with the price steady however large the team grows That is precisely why every service on this page is priced on a team of five: a table comparing "from X per user" puts Migadu in entirely the wrong place.
What constrains it: Migadu writes beside its entry tier that some features are unavailable on it, and that tier is not sold by the month but by the year only The page does not name those features, so anyone buying the entry tier does not know specifically what they are not getting.
There is no renewal price on the page and no permanent free tier, only a trial with no card.
| Value | Points |
|---|---|
| $7.50/mo for five mailboxes | 10.00 |
| A narrow premium for paying monthly | 6.00 |
| The price is tied to a 12-month term | 7.25 |
| A trial only, no free tier | 5.00 |
| No renewal price on the page | 0.00 |
Arabic and right-to-left
0.0
Basis: the company’s own pages · weight 20%
This chapter is short because the page carries nothing in it.
We read two of the four places: the page publishes no language tags at all and no language switcher, and its support pages are in English only. Both answer no.
The other two — the mail interface’s language and the mailbox’s reading direction — we did not reach, and we will not write an answer we did not see.
Migadu is a small Swiss company selling to a technical audience, and it has never claimed to address an Arabic-speaking market. The score here describes that rather than accusing it.
| Value | Points |
|---|---|
| Arabic: 0 of the 2 places we could read | 0.00 |
Published features
6.7
Basis: the company’s own pages · weight 35%
What you get is unusual: unlimited addresses, unlimited domains, storage pooled across the account rather than per user, IMAP so any mail client can reach it, a calendar, an admin console and aliases.
What is missing: no published migration tool, no office applications, and no retention policy. Anyone moving a whole team’s archive from another provider does it themselves.
The limit worth working out before buying: Migadu sets its limit on messages in and out per day rather than on the number of users, and prints both figures for every tier Anyone sending a newsletter or automated invoices counts their messages before choosing a tier.
| Value | Points |
|---|---|
| What you get: 5 of the 8 capabilities we could read | 6.19 |
| A mailbox of 30 GB | 7.37 |
Support availability
2.5
Basis: the company’s own pages · weight 20%
One channel, a ticket queue, with no working hours published on the page, though the upper tiers promise priority in answering.
There is no published refund window and no renewal price. Both count under trust.
So this is a service that assumes its buyer knows what they are doing: it gives wide control and no hand to hold.
| Value | Points |
|---|---|
| Contact by tickets only | 3.33 |
| no published support hours | 0.00 |
| A refund window of 14 days | 4.67 |
Speed and uptime: we did not measure them
We did not measure mail delivery speed or uptime, and bought no plan.
We did not settle the mail interface’s language or the mailbox’s reading direction, do not know which features the entry tier withholds, and opened no buyer reports. What we did not check is written here.
Count your messages before you choose a tier
Migadu’s limit is not the number of users but the number of messages a day, and that turns the way you choose upside down. This chapter is about doing the arithmetic.
The page prints two figures for each tier: how many messages come in per day and how many go out. Neither depends on how many mailboxes you have but on how busy they are, so five people who mail heavily can exceed ten who do not.
The practical sum before buying is simple: add what your team sends on a busy day, then add what arrives from customers, newsletters and automated notifications. The automated ones are what surprise people: every invoice and every order confirmation is a message.
Anyone selling through an online store should pay particular attention, because a store’s automated mail counts. The usual answer is to send store mail through a separate sending service rather than from your team’s mailbox.
And in fairness: this limit is published in figures for every tier rather than buried in terms of service. The company chose to charge you for what you consume rather than for whom you employ, and that is a decision that serves a growing team.
The full calculation
| Sub-score | Value | Weight | Contribution |
|---|---|---|---|
| Price | 6.2 | 25% | 1.550 |
| Arabic | 0.0 | 20% | 0.000 |
| Features | 6.7 | 35% | 2.345 |
| Support | 2.5 | 20% | 0.500 |
| Total | 4.395 → 4.4 |
If not this one, then what
Both picks are computed from the scores rather than written by hand: the first is the one directly above it in the ranking, the second the one that beats it by the widest margin on the criterion it loses on.
Titan
4.5The service directly above it in the ranking.
No price published on its own page
Read the reviewGoDaddy Professional Email
7.5What this page offers instead on the criterion it loses on — Arabic and right-to-left.
It publishes a price, but not what five mailboxes cost
Read the review
Bottom line
A growing team, or an agency running several clients’ domains, finds here a pricing model the rest of this page does not offer: a steady figure however many addresses there are.
Anyone wanting Arabic support, or an answer within a known hour, or a tool that moves their archive for them, should read the rows above.
Questions
Is the price per mailbox?
No. It is for the whole account, with unlimited addresses and domains. That is why every service on this page is costed on a team of five mailboxes.
What is the limit then?
Messages in and out per day, and the page prints both figures for every tier.
What does the entry tier withhold?
The page does not say. It writes that some features are unavailable and does not name them, which is a gap in its own page.
What counts towards the daily limit?
Messages in and out together, and the page prints both figures for each tier. Automated notifications count too.
Do I get my money back if it does not suit me?
The terms publish a fourteen-day money-back guarantee, after which sales are considered final.
What we know, and where from
Every figure on this page, where it came from and when we read it.
| What we say | How we know | Source | Checked |
|---|---|---|---|
| Migadu sells the account rather than the mailbox: unlimited addresses and unlimited domains on one subscription, with the price steady however large the team grows | the company states it | Migadu — pricing | |
| Migadu sets its limit on messages in and out per day rather than on the number of users, and prints both figures for every tier | the company states it | Migadu — plan limits | |
| Migadu writes beside its entry tier that some features are unavailable on it, and that tier is not sold by the month but by the year only | the company states it | Migadu — plan comparison |