Titan review
We read its front page, its pricing link, its sitemap and its own guide to prices, and bought no plan.
- BySalwa Al-Otaibi · edited by Nora Al-Mutairi
- Read on
- Score4.5 / 10
We tried to read Titan’s price on its own site, on .
This is a review of a service that publishes no price: Titan publishes no price for its own product anywhere on its site: its pricing link returns a page that does not exist, and its navigation carries no pricing link
There is no accusation of deceit in that, only a description of its site: Titan is sold through other companies, and publishes on its own front page a partnership announcement with one of the large domain companies Anyone comparing before buying finds nothing here to compare.
How this review was built
We bought no plan. Mail delivery speed and uptime are out of the score for that reason.
The score rests on four criteria: price and billing, Arabic and the mail interface, what the mailbox gives you, and support availability. Two of them were not read because the page carries neither figure, so they leave the calculation and their weight is re-scaled onto the two that remain. That is what provisional means here.
We looked in four places for a figure: the pricing URL, the navigation, the footer and the published sitemap. Then we read its own published guide to business email prices.
There is no buyer-reports chapter here. We opened no reports this round.
Buying and price
Not yet checked
Basis: the company’s own pages · weight 25% leaves the score and is re-scaled onto the rest
This criterion is out of the score, and we write no figure here.
Titan publishes no price for its own product anywhere on its site: its pricing link returns a page that does not exist, and its navigation carries no pricing link
Stranger still: Titan publishes a guide on what business email costs that gives a market price range, names itself in it several times, and never states its own price The company writes about what others charge and not about what it charges, on its own site.
We will not take a figure from a reseller’s page and print it here as Titan’s price: a reseller’s price is the reseller’s, and it may differ from one to the next. What the company does not publish, we do not publish on its behalf.
Arabic and right-to-left
4.1
Basis: the company’s own pages · weight 20%
This criterion was read, and the answer is no.
Titan’s pages carry no language tags at all, no language switcher anywhere, and its help centre is served in English alone. That is a clear answer about the site doing the selling.
What we did not read is the mail interface’s own language and the mailbox’s reading direction, and we will not write an answer we did not see.
Anyone building a team that writes in Arabic should read the rows above.
| Value | Points |
|---|---|
| Arabic: 1 of the 3 places we could read | 4.12 |
Published features
Not yet checked
Basis: the company’s own pages · weight 35% leaves the score and is re-scaled onto the rest
This criterion is out of the score too, for the same reason: the page describes features without saying which belong to which plan, and never states the mailbox capacity.
What the page does describe is genuinely useful to anyone selling by email: saved reply templates, scheduled sending, read receipts and follow-up tracking. Those are sales tools rather than mail tools, and they are what sets Titan apart.
But a feature with no plan carrying it and no price buying it is not something that can be measured. What you are reading is a gap in our record caused by a gap in its page.
Support availability
4.8
Basis: the company’s own pages · weight 20%
The front page states round-the-clock support for anyone migrating their old mail, and names no channel beyond the help centre.
There is no published refund window and no renewal price, and since there is no price at all a renewal price would have nothing to mean.
So the score here is built on what is published: an open hour and one channel, and that is everything the page says.
| Value | Points |
|---|---|
| Contact by tickets only | 3.33 |
| support around the clock | 10.00 |
| No refund window or trial published | 0.00 |
Speed and uptime: we did not measure them
We did not measure mail delivery speed or uptime, and bought no plan.
We read no price, no mailbox capacity, no trial length and no refund guarantee; we did not settle the mail interface’s language; and we opened no buyer reports. Six gaps, written here instead of filled with a guess.
A right-to-left button, and a language list with no Arabic
One line in its release notes changes what we were going to write about Titan, and it deserves a chapter because it is unlike anything else on this page.
Titan publishes in its release notes a right-to-left button in its compose window naming Arabic by name, while its published interface language list holds 18 languages and Arabic is not one of them
The two halves reach an Arabic-speaking reader in opposite directions. The first says that anyone writing in Arabic writes properly here: text aligns and orders as it should, and the company built a button for it and named Arabic in its notes.
The second says the menus, buttons and settings around it stay in English or one of the eighteen published languages, none of which is Arabic. The page adds a third constraint: the language setting exists in the browser version only.
So in practice an employee who reads English and writes Arabic works here without friction, and an employee who does not read English will not find their way through the settings. That is a distinction for whoever does the hiring, not for whoever does the selling.
The full calculation
| Sub-score | Value | Weight | Contribution |
|---|---|---|---|
| Price | Not yet checked | 25% | out of the score |
| Arabic | 4.1 | 20% | 0.820 |
| Features | Not yet checked | 35% | out of the score |
| Support | 4.8 | 20% | 0.960 |
| divided by the weights we checked | 1.780 ÷ 0.40 | ||
| Total | 1.780 → 4.5 |
If not this one, then what
Both picks are computed from the scores rather than written by hand: the first is the one directly above it in the ranking, the second the one that beats it by the widest margin on the criterion it loses on.
mailbox.org
4.5The service directly above it in the ranking.
32.61 EUR/mo for five mailboxes billed yearly, and no renewal price published
Read the reviewGoDaddy Professional Email
7.5What this page offers instead on the criterion it loses on — Arabic and right-to-left.
It publishes a price, but not what five mailboxes cost
Read the review
Bottom line
Anyone who received Titan inside a package bought from a domain or hosting company finds sales tools in their mail that the rest of this page does not offer, at a price printed by whoever sold it to them.
Anyone comparing before buying should start with a service that publishes its figure. A service cannot be judged on its own site by what is not on it.
Questions
What does Titan cost?
We do not know. There is no price anywhere on its site: the pricing link returns a page that does not exist, and neither the navigation nor the sitemap holds a pricing page.
Why is the score provisional?
Because the price and feature criteria were not read. They leave the calculation, their weight is re-scaled, and the page says so rather than guessing.
Where do I find its price then?
From whoever sells it: Titan is sold through domain and hosting companies, and its price is published on their pages rather than on Titan’s.
Can I write in Arabic on Titan?
Yes. The company publishes a right-to-left button in its compose window and names Arabic by name in its release notes.
And is the interface in Arabic?
No. Its published interface language list holds eighteen languages and Arabic is not one of them, and the setting exists only in the browser version.
What we know, and where from
Every figure on this page, where it came from and when we read it.
| What we say | How we know | Source | Checked |
|---|---|---|---|
| Titan publishes no price for its own product anywhere on its site: its pricing link returns a page that does not exist, and its navigation carries no pricing link | we could not find it | Titan — site navigation and pricing URL | |
| Titan is sold through other companies, and publishes on its own front page a partnership announcement with one of the large domain companies | the company states it | Titan — front page partnership announcement | |
| Titan publishes a guide on what business email costs that gives a market price range, names itself in it several times, and never states its own price | the company states it | Titan — what business email costs | |
| Titan publishes in its release notes a right-to-left button in its compose window naming Arabic by name, while its published interface language list holds 18 languages and Arabic is not one of them | the company states it | Titan release notes — RTL button in Composer |