Hostinger Email review
We read the mail page, its cards, its footnotes and its published language set, and bought no plan.
- BySalwa Al-Otaibi · edited by Nora Al-Mutairi
- Read on
- Score6.6 / 10
We read the business email page and its language set on Hostinger’s own site, on .
Hostinger does with mail what it does with hosting: Hostinger writes the contract term and what the price becomes afterwards in one line beneath the price, on the card itself Only three services of the fifteen on this page print that figure.
The other side is written on the same line: The advertised price on the card is tied to a 48-month term, which the page writes directly beneath the figure The disclosure is real, and what it discloses is a long commitment.
How this review was built
We bought no plan. Mail delivery speed and uptime are out of the score for that reason. The score rests on four criteria readable on the company’s own pages: price and billing, Arabic and the mail interface, what the mailbox gives you, and support availability.
We read past the card: the footnote under each price, the set of language alternates the page publishes, and then the page that set points at in Arabic. The Arabic chapter came from that.
The price is worked out for a team of five mailboxes rather than one.
There is no buyer-reports chapter here. We opened no reports this round.
Buying and price
7.8
Basis: the company’s own pages · weight 25%
The price is {entry} a month for a team of five mailboxes, with the renewal at {renew} a month printed beneath it on the same card.
The two figures together are the answer: Hostinger writes the contract term and what the price becomes afterwards in one line beneath the price, on the card itself A buyer knows what they pay today and what they pay afterwards, and that alone lifts the trust score here above the general run of this page.
The cost of it is written down too: The advertised price on the card is tied to a 48-month term, which the page writes directly beneath the figure Anyone working it out over four years finds the gap between the two figures wide, and that they are paying the first up front to postpone the second.
There is no monthly billing here and no free tier, only a {refund} money-back guarantee if you change your mind early.
| Value | Points |
|---|---|
| $1.95/mo for five mailboxes | 10.00 |
| A narrow premium for paying monthly | 10.00 |
| The price is tied to a 48-month term | 0.00 |
| A trial only, no free tier | 5.00 |
| The renewal price is on the page | 10.00 |
Arabic and right-to-left
5.0
Basis: the company’s own pages · weight 20%
This chapter holds an answer that is half yes and half no, and both halves bear on our reader.
Hostinger publishes Arabic pages for Egypt and Morocco, while the path named ar leads to a Spanish page for Argentina
So the company does publish in Arabic, which counts in its favour and which the rest of this page does not do. But it publishes for two countries, and anyone opening the page from Riyadh or Doha or Dubai lands in English without learning that the Arabic exists.
There is a lesson in it for anyone reading comparison tables: a path carrying the two letters ar is no evidence of Arabic, because those two letters are the country code for Argentina. We opened that exact path and the page came back in Spanish.
We did not settle the mail interface’s own language or the mailbox’s reading direction; those are two places we did not read.
| Value | Points |
|---|---|
| Arabic: 1 of the 2 places we could read | 5.00 |
Published features
6.3
Basis: the company’s own pages · weight 35%
What the mailbox gives you is reasonable for an entry plan: your own domain, more storage than many at this tier, IMAP so any mail client can reach it, a calendar, an admin console, aliases and a migration tool.
What is missing: no office applications with the mail, and no retention policy. Anyone wanting documents and meetings buys them elsewhere.
There is no free tier; the only free thing here is turning back within thirty days.
| Value | Points |
|---|---|
| What you get: 6 of the 8 capabilities we could read | 7.62 |
| A mailbox of 10 GB | 4.44 |
Support availability
7.3
Basis: the company’s own pages · weight 20%
Live chat around the clock, and that is one channel. Anyone preferring a phone line or a ticket queue finds neither published on this page.
A {refund} money-back guarantee is published and the renewal price is written down, and both lift the trust score.
So the score here tells a simple story: high disclosure and few channels. The page tells you what you will pay, and gives you one door to knock on.
| Value | Points |
|---|---|
| Contact by chat only | 3.33 |
| support around the clock | 10.00 |
| A refund window of 30 days | 10.00 |
Speed and uptime: we did not measure them
We did not measure mail delivery speed or uptime, bought no plan, and never opened the admin console.
We did not settle the mail interface’s language or the mailbox’s reading direction, and opened no buyer reports. What we did not check is written here.
Four years: the whole arithmetic
The advertised figure here is conditional on a term, and the term is four years. This chapter does the arithmetic instead of merely mentioning it.
What happens in practice is that you pay four years up front at the low rate, and the renewal rate begins in the fifth year. So the question is not which figure is cheaper but how many years you intend to stay.
Anyone who stays four years and then leaves will have bought on terms nothing else on this page betters. Anyone who leaves after one will have paid for three years they never use, and recovers none of it once the money-back window has passed.
That is why the {refund} guarantee is the line worth reading twice here: it is the only window you leave through with your money.
And anyone who does not know where their business will be in four years is asking the wrong question about Hostinger and the right one about themselves.
The full calculation
| Sub-score | Value | Weight | Contribution |
|---|---|---|---|
| Price | 7.8 | 25% | 1.950 |
| Arabic | 5.0 | 20% | 1.000 |
| Features | 6.3 | 35% | 2.205 |
| Support | 7.3 | 20% | 1.460 |
| Total | 6.615 → 6.6 |
If not this one, then what
Both picks are computed from the scores rather than written by hand: the first is the one directly above it in the ranking, the second the one that beats it by the widest margin on the criterion it loses on.
Zoho Mail
7.3The service directly above it in the ranking.
175.00 EGP/mo for five mailboxes billed yearly, and no renewal price published
Read the reviewGoDaddy Professional Email
7.5What this page offers instead on the criterion it loses on — Arabic and right-to-left.
It publishes a price, but not what five mailboxes cost
Read the review
Bottom line
Anyone willing to pay four years up front in return for knowing both figures finds here the plainest deal on this page, and the lightest bill for a team.
Anyone wanting to pay month by month, or opening the page from the Gulf and wanting it in Arabic, is not given that today.
Questions
What do I pay when the term ends?
The figure is printed on the card itself, beneath the advertised price. Only three of the fifteen services here print it.
Does the advertised price need a long contract?
Yes, four years, and the page writes that directly beneath the figure. There is no monthly option on this page.
Are Hostinger’s pages available in Arabic?
For Egypt and Morocco, yes. Anyone opening them from the Gulf lands in English. The path named ar leads to a Spanish page for Argentina.
Can I pay for a single year?
The page shows the long term at the advertised price, with shorter terms at different rates. The figure we compare is the one on the card.
What if I close my business after two years?
What was paid up front is not returned once the money-back window has passed. That applies to every long-term purchase, not to this company alone.
What we know, and where from
Every figure on this page, where it came from and when we read it.
| What we say | How we know | Source | Checked |
|---|---|---|---|
| Hostinger writes the contract term and what the price becomes afterwards in one line beneath the price, on the card itself | the company states it | Hostinger — business email pricing | |
| The advertised price on the card is tied to a 48-month term, which the page writes directly beneath the figure | the company states it | Hostinger — business email pricing | |
| Hostinger publishes Arabic pages for Egypt and Morocco, while the path named ar leads to a Spanish page for Argentina | we measured it | Hostinger — published language alternates |