FastComet review

Buying and price

5.4

Basis: the company’s own pages · weight 33%

One dollar ninety-nine, and then five times it.

The entry plan opens at one dollar ninety-nine a month on a one-year term — twenty-three dollars eighty-eight in total — and renews at nine dollars ninety-five. The difference is fivefold, and that is where the price score comes from.

To their credit they write it: FastComet shows one dollar ninety-nine a month on its entry plan and writes beneath it that the regular price is nine dollars ninety-five, which is the renewal price itself. So the figure shown beside the offer is one the buyer really pays from year two rather than a number nobody meets Clarity does not shrink the difference; it moves the decision from year two to today.

And the order form holds something the plans page does not show: The order form shows four terms with their prices: a month at six dollars ninety-nine, a year at one ninety-nine, two years at four forty-nine and three years at three twenty-nine. So the one-year term is the lightest per month, and committing for an extended period raises the monthly price rather than lowering it — and none of this appears on the plans page That inverts what a buyer expects, assuming a longer commitment buys a better rate. Here the opposite is true.

Support availability

6.0

Basis: the company’s own pages · weight 27%

Two channels around the clock, no telephone, and nothing said about language.

FastComet advertises support at all hours by chat and ticket, and two channels is what puts the support score where it is. We measure published availability and how many routes there are, not the quality of the answer, which would need an account.

And where this score fails our reader: FastComet publishes no entries in the alternate-language set on its hosting page, and we found no occurrence of the word Arabic and no Arabic text on it, nor any statement about support languages in either direction. It is one English site, as Verpex, Namecheap and InterServer are

Published features

8.5

Basis: the company’s own pages · weight 20%

Six items of seven, and two of them are worth stopping on.

The first is the backups: FastComet writes that it keeps up to 30 daily off-site backups on every shared hosting plan, not only on the plans above the entry one. That is an item we count towards the score, and much of this list either puts it one tier up or makes it weekly The words off-site are the difference — a copy on the same machine as the site is a different product.

The second is staging: FastComet advertises staging and cloning that copies any existing site into a safe staging area on its own database. Staging is an item we count, and at SiteGround and GreenGeeks it sits on a plan above the one we score

The missing item is the domain, and what is offered is not what it looks like: What FastComet offers is not a free domain registration but a free domain transfer with one year’s renewal after it, and those are different products: the first gives a domain to someone who has none, the second serves someone who already holds one elsewhere. That is why we do not credit it the domain item

Refund and billing

8.0

Basis: the company’s own pages · weight 20%

Thirty days, on this list’s usual rule.

The score looks at three things: is the window written down, are the exclusions published, and does the billing show the renewal price. FastComet writes the first two, and its renewal price is on the card rather than at the billing step, so it does not take the third.

Its mark here is the mark much of this list takes, which is the thing we say about our own criterion on every page: it measures that the window is written and the exclusions published, not how generous the writing is.