Wix review

Buying and price

9.5

Basis: the company’s own pages · weight 25%

The advertised price is {entry} a month on a yearly subscription, which is fair for what the platform gives.

What lowers the score is that the page never says what the price becomes after the first year: We read the whole plans page including its questions and found no renewal price for any plan as of 24 September 2026; the only mention of renewal concerns the domain voucher rather than the subscription A buyer comparing two platforms cannot compare the second year at all.

The same page states that its dollar prices are for reference only, that price and currency vary by country, and that tax is not in the figure. So a reader in Riyadh or Cairo cannot learn from this page what will actually be charged.

The domain is free for one year through a voucher whose conditions are spelled out: a new domain from Wix only, on a first paid subscription, redeemable within a set window, and not usable to renew a domain you already own. The second year’s price is not published.

Arabic and right-to-left

3.5

Basis: the company’s own pages · weight 20%

This is the finding the English lists do not carry.

Almost every review says Wix has native Arabic support. The company’s own page says otherwise: Wix publishes a list of 21 languages for its account and editor, and Arabic is not among them. The same article states that the dashboard and editor language follows the account language Which means someone building a site will work in an interface in another language, whatever language the site itself is in.

Arabic text does work, but by a different route: Wix states its multilingual tool detects and auto-aligns text to the right when a site is auto-translated, and adds that in some of its applications such as Stores the writing direction applies to all languages at once So right-to-left is a feature of the paid translation tool rather than a setting in the editor.

The company names the gap itself: Wix files right-to-left support across all editor components as an open feature request collecting votes, and states that some areas of the editor do not support it and the text may not display correctly That is a rare sentence in this industry, because it is a published admission that the work is unfinished.

No Arabic templates are published, and its own questions say templates exist in some languages and that you should edit the text yourself. The help centre and phone support are published with language lists that do not include Arabic either.

Published features

7.1

Basis: the company’s own pages · weight 35%

What you get here is plentiful: {feats} of the items we count, plus an app market, search tools, analytics and an AI builder, all named on the company’s pages rather than inferred.

Selling is not on the entry plan: the page places accepting payments on the tiers above it, so anyone wanting a store starts higher. No platform commission is taken on sales on any plan, and that counts in its favour.

A free tier exists and is permanent, but it runs on a subdomain, carries the company’s branding, and connects no domain of yours.

Support availability

4.9

Basis: the company’s own pages · weight 20%

Support is published as round the clock, and the channel named is chat with the option of booking a call. No phone number appears on the plans page.

The refund window is {refund} on a first upgrade to a paid plan, written plainly in the page’s own questions.

What lowers the support score is that the company publishes language lists for its help centre and its phone support, and Arabic is in neither. An Arabic-speaking reader writes in English or waits for a translation.